CPD1243/2022 Impactful Communication and Negotiation Skills

9:30am - 5:00pm
TQM Training Centre, 11/F Lockhart Centre, 301 307 Lockhart Road, Hong Kong
HK$1,600 (HK$1,300 for HKIE Members)


  • Dodge common communication barriers and avoid information overload
  • Learn best practices in office communication
  • Create treaties to ensure communication success
  • Learn new ways of employing communication systems effectively
  • Discover proven methods to ensure that everybody’s in-the-loop
  • Discover ways to squash the time-wasting distractions often camouflaged as communication


  • How to craft ground rules for meeting management, e-mail correspondence and face-to-face briefings
  • How to identify time-wasting distractions
  • Insights into interpersonal communication
  • How to improve the communication process