TQM: Highways Department’s first choice

Hong Kong Highways Department: Responsible for planning, design, construction and maintenance of public road system. It is also responsible for planning and facilitating the implementation of the railway networks and coordinating parts of the excavation works.

Over the years, TQM has obtained consultancy contracts from Highways Department, which include ISO 9001 Quality Management System and ISO 14001 Environmental Management System Courses and training for internal auditors.

The training courses not only introduce the theories and basic requirements of the two systems but also include practical examples from the Highways Department to encourage discussions among students. This can strengthen interactions among the students and allow them to reflect on the existing quality and environmental management system.

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