Supply Chain & Operations

TQM’s Rich Experience in Supply Chain Management Improvement

By achieving better supply chain management, companies can increase production capacity, shorten production time, improve product performance, and enhance product quality while reducing waste, lowering costs, and improving margins. Working conditions can also be improved by reducing overtime, increasing available resources and optimizing the workplace environment. Good supply chain management can lead to a win-win situation, as supply chain relationships will improve, production capacity will increase and risks will be mitigated.

Throughout the years, TQM has collaborated with its clients to help them achieve concrete and sustainable growth (on average 30-50%). Our professional services have helped clients identify opportunities for constructive and result-oriented improvements.

Effective Supply Chain Strategy

Designing a corporate vision and translating it into a supply chain strategy can enable companies to achieve excellent results in both traditional supply chains and service operations. The supply chain strategy should be consistent with the overall business strategy. Misaligned supply chain strategies can create issues that are detrimental to customer service and profitability. 

Supply Chain Value Transformation and Optimization

Many companies are struggling to adapt to these new market forces without losing efficiency or increasing supply chain costs. Some mergers may result in a surplus of assets and facilities, excess inventory, or distribution networks no longer appropriate for a consolidated business operation. TQM assists clients to identify the most effective channels and integrating them through optimized and profitable strategies. Thus, TQM’s clients are able to unlock the values of supply chain processes and service operations through a transformative journey.


Better Planning brings together Sales, Operations, Finance and Senior Management to ensure the heart of the business is aligned to the strategic direction of the Board.

Good Planning doesn’t need to be complicated. We analyse your processes and workflows to identify strengths, weaknesses and gaps. Working with you to understand your priorities, we develop solutions and can support you in successful change implementation. Our experts can help you to conduct reviews on daily operations, set Corporate Goals and Key Performance Indicators (KPI), then design, implement and restructure your current process and deliver internal training to ensure your team continue to make it work.


Procurement and its planning play a crucial part in Sales and Operation Planning. Our fully integrated planning allows for collaboration within the business in a structured and controlled way. 

Our managed services help you quickly scale up new capabilities and achieve step-change inefficiencies and improved outcomes across your supply chain operations, from forecasting to inventory management to collaborative supply planning. 

Our experts can also assist you to review the current sourcing system and operation from development to production. We identify gaps in supply surety and operational effectiveness and essential areas for improvement, such as lead-time standardisation, Vertical Vendor strategy, Duty Saving Opportunities, Regional Office Diversification and Costing Standardisation, etc. We provide recommendations and formulate sourcing strategies with a better alignment of business objectives and sourcing processes, facilitate the implementation and ensure the sustainability of continuous improvement.


Introducing new products to the market can be extremely challenging. Our unique approach includes a combined process review and improvement project along with tailored training to your team to ensure all future launches run smoothly.

TQM strives to increase the effectiveness and efficiency of departmental procedures in management and planning, as well as that of the entire supply chain (including suppliers, subcontractors, service providers and internal/external customers). Positive attitudes and collaborative efforts from different levels of employees (i.e. managers and other staff) are highly valued and emphasized. Thus, we provide effective workplace counselling and training to empower employees to support and adapt to reforms.

Benchmarking Assessments

  • Assessed Suppliers’ Quality in each Department/ Section
  • Compared and Benchmarked
  • Advised the Suppliers on How to Improve Quality

Poor forecasts, poor inventory management, and unsuitable demand planning processes could be costing you significantly, tying up capital and eroding your bottom line profit.

Our experts can help you to understand the root causes of the issues within your planning function and identify ways to resolve them. We can also review your current layout and process flows and develop and design more efficient warehouse layouts to increase productivity and improve your logistics.


The cost of logistics and transport is too often overlooked as a ‘necessity’ without a real understanding of the performance, effectiveness and structure behind the operation.

Not only consider transport and warehousing in isolation, but we also look at every aspect, including sourcing, the route to market, demand and inventory planning and order to cash processes. 

Our experts can help you to identify and manage the elements of your logistics and transport operation in order to optimise your solution and improve both service and profit. We assure you of the most effective time and money saving solutions in the shortest possible time.

Largest Kitchen Appliance Manufacturer in China

Saved ¥100 Million/year
Without Compromising Quality