For years, the Trade & Industry Department (TID) of the HKSAR Government has appointed TQM to be the External Assessor of Hong Kong Awards for Industries: Quality for years. Over 100 excellent practitioners of Total Quality Management, Malcolm Baldrige National Quality Award have shared and enlightened us with their stories.
With these benchmarking insights, and with experience in over 7,750 consultancy projects, We offer services to support organizations pursuing quality improvement using the National Malcolm Baldrige Award Criteria, and the National and Local Quality Award Criteria. TQM helps organizations to establish award models and assessment schemes, as well as assist entrants to formulate their award-winning strategies and get prepared for the upcoming competitions or presentations.
Assist Award Entrants in:
Award Strategy Formulation
Presentation and Reporting
Rehearsal for the Award
Assist Award Organizers and Corporations in:
- Searching for the best award models in different countries
- Coordinating with experts to develop award models and criteria to meet the standards of the local culture
- Monitoring the assessment team to:
- Conduct a detailed evaluation on strategic planning and implementation process
- Provide recommendations on directions to improve and development strategies