Hong Kong is an international city and exhibition capital of Asia for its burgeoning exhibition industry. HKSQ organized a group technical visit, led by Dr TONG, to HKTDC’s Exhibition Service Department on 8 May in Tseung Kwan O Industrial Estate. Mr Harry FUNG, Manager of Exhibition Services, explained its operation to us.

Exhibition operation is particularly challenging in various industries and there are over 320 exhibitions and conferences taking place at Hong Kong Convention and Exhibition Centre every year. And Exhibition Service Department set up over 50,000 booths each year. However, we all know that the exhibition date cannot be changed once it has been set as there are always several days between every two exhibitions. It is not that easy to thoroughly clean the exhibition hall, rearrange booths and fix the logistics.

Therefore, Exhibition Service Department invited TQM to help it implement IMS in 2002 and achieved the certificate in 2003. Since then, Exhibition Service Department built a strict control system on QMS, EMS and OHSAS and developed a risk control system. Now, Exhibition Service Department’s IMS has reached an international level and it is the only exhibition organization in Asia that achieved an IMS certificate so far.

Moreover, Exhibition Service Department has developed Containerization, Centralized Vacuum System, Sticker Delaminating Machine and Panel Washing Machine so as to provide more booth equipment and exhibition facilities with high quality for exhibitors. These systems and machines guarantee high operation efficiency, alleviate employees’ fatigue, as well as keep them safe and healthy.