CPD0812/2023 Impactful Communication and Negotiation Skills

August 1, 2023

9:30am - 5:00pm

TQM Training Centre, 11/F Lockhart Centre, 301-307 Lockhart Road, Hong Kong

HK$1,600 (HK$1,300 for HKIE Members)

OBJECTIVES

Dodge common communication barriers and avoid information overload
Learn best practices in office communication
Create treaties to ensure communication success
Learn new ways of employing communication systems effectively
Discover proven methods to ensure that everybody’s in-the-loop
Discover ways to squash the time-wasting distractions often camouflaged as communication

How to craft ground rules for meeting management, e-mail correspondence and face-to-face briefings
How to identify time-wasting distractions
Insights into interpersonal communication
How to improve the communication process