As one of the Chinese backbone enterprises, China Resources has a large business scale and a notable force in retail, gas, business estate, and medical sectors in China, among their 6 major areas of business. It is also one of the largest real estate developers in China. At present, China Resources is implementing the “14th Five-Year Plan” development strategy, striving to become a world-class enterprise with global competitiveness.

As China Resources work on improving their services, they invited experienced and intelligent TQM’s Ir. Dr Aaron TONG to conduct energy audit. With Dr TONG’s extensive experience and excellent planning skills, a set of energy improvement programs were designed, developed and constructed based on China Resources’ needs, on the basis of Environmental Management System (EnMS). Notably, Dr TONG converted the potential energy and kinetic energy generated by the operation of elevators into electrical energy, and send the energy back to the AC grid for the use of other nearby electrical equipment, to improve and reduce energy consumption.

With the strong support and assistance of TQM, China Resources became the first state-owned enterprise in Hong Kong to obtain ISO 50001 certification. Later, China Resources obtained the Gold Certificate of Leadership in Energy and Environmental Design (LEED). Nevertheless, in the process of building a high-end customer service brand, China Resources has built a strong core towards becoming a world-class enterprise with global competitiveness.