At a Chinese Quality Forum meeting, Dr. Tong Wai Kwok Aaron’s zero tolerance attitude towards quality attracted the interest of journalists from China Quality Magazine, and subsequently invited Dr. Tong for an interview.

To share his world advanced quality management philosophy, experience and how he views the bad habits of Chinese quality management, the following is the interview record:

Note: “China Quality” is a national-level journal sponsored by China Quality Association. China Quality disseminates advanced management concepts and introduces the latest management methods. It has the distinguishing characteristics of professionalism, application and guidance in the field of quality.