TQM CONSULTANTS CO. LIMITED 
Partner of WSD throughout its Improvement Journey
The Water Supplies Department (WSD) is one of the most important departments of the Hong Kong SAR Government, providing Hong Kong citizens with reliable and adequate sanitary drinking water and seawater.
Since 1999, TQM has assisted WSD in designing, implementing and establishing a number of management systems and conducting numerous training, including ISO 9001, ISO 14001 and ISO 50001, and the two parties established a long-term and stable business partnership.
TQM successfully assisted the Water Supplies Department (WSD)
Consultancy & Maintenance
ISO 9001 for 8 Divisions
ALL achieved ISO 9001 certifications with ZERO non-conformance
1999-2006
Integration
ISO 9001 for WHOLE WSD
IQMS for ALL the Core Functions
2006-2008
2008-2010
Consultancy & Maintenance
ISO 50001 for WHOLE WSDThe FIRST & ONLY Gov't Department obtaining ISO 50001 for the ENTIRE Department
2013-2020
Consultancy & Maintenance
ISO 9001 & ISO 14001 Upgrade
From ISO 9001:2008 to ISO 9001:2015
ISO 14001:2004 to ISO 14001:2015
2017-2018
Gap Analysis
ISO 55001 for All M&E AssetsImplementation Plan for the AMS covering all the Mechanical and Electrical (M&E) assets
2017-2018
Development and Implementation
ISO 55001 for Surface AssetsAchieved ISO 55001:2014 Certificate with ZERO NON-CONFORMITIES
2018-2020
Development and Implementation
ISO 55001 for Waterworks AssetsExpand the LARGEST Asset Management System in HK
2021-Present
Development and Implementation
Data and Information Management System for WHOLE WSD
Drive the improvement of the quality of asset and corporate data and information across WSD
2021-Present
Upgrade & Maintenance
ISO 50001 for WHOLE WSDUpgraded ISO 50001:2011 Energy Management System to ISO 50001:2018 & Provided On-going Maintenance Support
