Premium Surge

All-Rounded Improvements By Positive Mindset Change

Premium Surge is a world-class product-based marketing agency. Premium Surge invited TQM to improve the production efficiency and quality of its long-term supplier – Well Hope Group, a professional manufacturer of OEM industrial purpose products, food-grade items and plastic toys through Act-N-Achieve LEAN project.

Project Scope

  • Apply an ergonomic design to improve workstation layout
  • Eliminate unnecessary movements such as picking, placing, etc.
  • Streamline and standardize the processes
  • Detect non-standardized operations with visual management
  • Introduce closed-loop feedback and analysis mechanism in the quality management system to identify and resolve quality problems quickly


  • Increased 25% worker efficiency
  • Saved the time spent on washing moulds
  • Reduced the time in identifying and resolving quality problems
  • Established positive culture towards LEAN and improvement