Enabling Significant Operational Efficiency Improvement

Levi Strauss Global Trading Company II Limited (Levi’s) is an apparel company headquartered in the United States known for Levi’s jeans. In an endeavour to continue to achieve operational effectiveness, business excellence, and customer satisfaction, Levi’s has invited TQM to provide tailored 5S Consultancy Services to its Sourcing Department.

Project Scope

  • Conduct on-site review to identify areas for improvement
  • Standardise the 5S manual and implementation plan
  • Provide training in the 5S implementation and auditing skills to deepen their understanding of 5S and ensure that 5S can be deeply and continuously practiced in the company


  • Provided a tailor-made 5S training for Levi’s within a short period
  • Provided experiential training to encourage the participants to work together to review and compare the difference between the good 5S practice and findings during the on-site review
  • Promoted changes in participants’ perception and mentality, to solve the problems from the root and foster 5S culture.
  • After the whole training, employees can practice 5S with self-discipline and maintain High-Level operational efficiency, work experience and customer satisfaction