C & C Security Printing

Tripled Efficiency in Supply Chain

C & C Security Printing Co., (H.K.) Ltd. (C&C) is one of the leading printers in Hong Kong with its business covering areas such as book printing, commercial printing, security printing, etc. C&C invited TQM for logistics improvement.

Project Scope 

  • Improve by Men-Machine-Materials-Methodologies

Men

  • Increase staffs’ motivation, team spirit and commitment
  • Organize the Best Deliverymen Campaign

Machines/Materials 

  • Redesign trolleys & delivery bags to fit operation needs
  • Enhance overall delivery efficiency

Methodologies 

  • Restructure Scheduling & Planning Processes
  • Strengthen offline preparations
  • Rearrange & reorganize delivery processes
  • Eliminate non-value-added activities
  • Establish an electronic ordering system 
  • Introduced various management tools, e.g. KPI 

Achievements

  • Improved 300% efficiency in logistic process &manpower resources 
  • Increased 100% on-time delivery rate 
  • Avoided unnecessary errors and cost 
  • Cultivated continuous improvement culture