TQM CONSULTANTS CO. LIMITED 
A reliable long-term partnership with
The largest PRC state-owned bank in Hong Kong
TQM successfully assisted Bank of China International Holdings Limited (BOC International)
- Designed, established and implemented ISO 9001:2015 Quality Management System, ISO 50001:2018 Energy Management System
- Designed, established and implemented the ISO 45001 Occupational Health and Safety Management System
- Continuously maintained and improved ISO 9001, ISO 10002 Quality management customer satisfaction—Guidelines for complaints handling in organizations, ISO 14001 Environmental Management System, ISO 50001 Energy Management System and Health Control Management System, etc.
- BOC International won the Sustainability Award, among which three indexes were rated as “models”, ranking the highest in the banking industry!
| Improvement Area | Achievement |
|---|---|
| Lift Motor System | 30% per year |
| Lighting System | 40,000 kWh/year |
| Air-conditioning | 8% per year |
TQM is a long-term cooperative consulting partner of BOC International, the largest state-owned bank and the note-issuing bank in Hong Kong, providing a number of ISO certification consulting services, assisting BOC International in implementing Environmental Management, Energy Management, etc., and continuously improving its sustainability indicators.
