Boost Productivity by 50% Within 8 Months
Ameroll Metal Products Company Limited (Ameroll) has a variety of high-precision machinery in its metal stamping plant. To re-standardize its operational process, Ameroll invited TQM to provide professional process improvement consultancy services. Ameroll then became the only approved metal part supplier of a big international mobile phone manufacturer in South East Asia within 8 months.
Project Scope
- Study existing business processes to restructure the business flow
- Develop and implement the improved processes
- Establish stricter control systems, which are well-documented, systematic, transparent, neat and tidy within 8 months
Achievements
- Increased staff’s loyalty, belonging, initiative and communication
- Reduced 75%staff turnover rate
- Reduced 75%customer complaint
- Reduced 50% product defect rate
- Raised 3 times sales success rate
- Became the only approved metal part supplier of a big international mobile phone manufacturer in South East Asia