Ameroll Metal Products

Ameroll Metal Products Company Limited (Ameroll) has a variety of high-precision machinery in its metal stamping plant. To re-standardize its operational process, Ameroll invited TQM to provide professional process improvement consultancy services. Ameroll then became the only approved metal part supplier of a big international mobile phone manufacturer in South East Asia within 8 months.

Project Scope

• Study existing business processes to restructure the business flow
• Develop and implement the improved processes
• Establish stricter control systems, which are well-documented, systematic, transparent, neat and tidy within 8 months

Achievements

• Increased staff’s loyalty, belonging, initiative and communication
• Reduced 75%staff turnover rate
• Reduced 75%customer complaint
• Reduced 50% product defect rate
• Raised 3 times sales success rate
• Became the only approved metal part supplier of a big international mobile phone manufacturer in South East Asia​