Strategies

Partner of WSD throughout its Improvement Journey The Water Supplies Department (WSD) is one of the most important departments of the Hong Kong SAR Government, providing Hong Kong citizens with reliable and adequate sanitary drinking water and seawater. Since 1999, TQM has assisted WSD in designing, implementing and establishing a number of management systems and […]

Enhance Corp Image by Transforming Staff’s Mindsets Wai Yuen Tong Medicine Co., Ltd. has secured its leading position in the Chinese Medicine Industry today. To further improve the service quality in the franchised storefront, Wai Yuen Tong invited TQM which has rich experience to conduct cultural development training & coaching program for its entire sales […]

Staff Mindset Change for Customer Need Awareness Kum Shing Construction Co., Ltd (Kum Shing) was founded in 1963. Kum Shing engages in various construction projects, including building construction, civil engineering, etc. To pursue continuous improvement, enhance customer satisfaction, and become the best contractor, Kum Shing invited TQM to provide service skills training for its staff. […]

The largest asset facility management system in HK Maintain most of the surface water facilities in HK The Water Supplies Department (WSD) is one of the most important departments of the Hong Kong SAR Government, providing Hong Kong citizens with reliable and adequate sanitary drinking water and sea water. Since 2019, WSD has implemented the […]

Highest energy user among HK government departments Some Improvement Solutions: Installation of Floating PV System (Left) and Hydropower System (Right) TQM successfully assisted the Water Supplies Department (WSD) Become the first one and the only one government department to obtain an Energy Management System certificate for the entire department Examined the energy management of the […]

Fostering Innovation and Strategic Management and Enabling Operational Excellence TQM’s Principal Consultant, Ir. Dr. Aaron TONG (Right) & HKSTP’s management As the technology industries are getting into fierce competition, innovative ideas and effective management have been the key elements to survive and keep continuous development in today’s market. Hong Kong Science and Technology Parks Corporation […]

Achieved the Greatest Award in Quality, Professional Support along the journey to Quality Excellence TQM provided ASM with professional consulting services to help ASM keep making progress and innovation  Guided and helped ASM participate in the 2019 HKMA Quality Award election throughout the process, and formulated a detailed strategic plan to ensure accurate implementation; the […]